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Get help

We truly wish that your experience with CODIJY Colorizer Pro and CODIJY Recoloring was only fantastic. If you have a question or face a problem, there is always the way to find a positive solution!

Frequently asked questions

Do you have the user manual?

Yes, CODIJY User Manual with comprehansive information on the program’s interface, tools and functions is available online.  

What's new in the latest version?

The latest version of CODIJY is 3.7.6. You can check out what’s new in the related blog post. Please find the download links below. 

I have a purchase related question

If you have the question about licenses, academic pricing, upgrades and other, please check out the FAQ secition on the Purchase page.  

Missing interface elements

To enable interface elements you will have to change interface layout or enable them manually. Read quick instruction on a Get Started page.

I have a problem with registering

Please find how to open the Registration dialog during the trial period. Make sure you follow all recommendations and required steps.   

How to export my work to JPEG

Please find instructions of how to export your color result to any of the supported image formats in the related section of the User Manual.

Compatibility & Download

CODIJY software is available for computers running under Windows & Mac OS operating systems. The software is compatiblibe with pen-enabled input devices like Wacom and other drawing tablets.   

CODIJY Colorizer pro

for windows

Minimal Requirements: 

  • Windows 7 or higher
  • Intel or AMD 
  • 4 Gb RAM, 2 Gb HDD

CODIJY colorizer pro

for Mac OS

Minimal Requirements

  • Mac OS 10.13 or higher
  • Intel
  • 4 Gb RAM, 2 Gb HDD

Codijy recoloring

for windows

Minimal Requirements: 

  • Windows 7 or higher
  • Intel or AMD 
  • 4 Gb RAM, 2 Gb HDD

Codijy recoloring

for Mac OS

Minimal Requirements

  • Mac OS 10.13 or higher
  • Intel
  • 4 Gb RAM, 2 Gb HDD

we are here to help

If you have another question or face a problem with our software or one of our services, please contact us at:

  support@codijy.com

We do our best to respond immediately, but please allow us 1 day to get back to you.

  • Please contact us immediately if you have an urgent question or an issue related to CODIJY. Feel free to send it via the form or at support@codijy.com
  • We do our best to respond immediately but please allow us 1 day to get back to you.
  • If you have a question related to colorization, feel free to post them to our community on Facebook. Most of the time there is an experienced CODIJY user to offer a helpful advice!